Your privacy matters to us. This policy explains what information edSmart collects, how we use it, and the choices and rights you have — with particular care because our platform is used by children.
1. Information we collect
When you register we collect details such as your name, email address and, where provided, your phone number, date of birth, school and state. As you play we record gameplay information — the words you attempt, your scores, accuracy and progress — so we can run the game and show your results.
2. How we use your information
We use your information to create and manage your account, run spelling rounds and competitions, show leaderboards and progress, respond to your messages, keep the platform secure, and improve how it works. We may send you service messages, such as assignment reminders, related to your use of the platform.
3. Children's privacy
edSmart is used by children. We ask that a parent, guardian or teacher sets up or supervises a child's account and consents to our collection of the limited information described here. We collect only what is needed to run the learning experience, and we never knowingly ask children for more personal information than necessary. A parent or guardian may review or request deletion of their child's data at any time.
4. Cookies
We use essential cookies to keep you signed in and to keep the platform secure. We do not use them to build advertising profiles. You can control cookies through your browser settings, though some features may not work without the essential ones.
5. How we share information
We do not sell your personal information. We share it only with service providers who help us run the platform — for example hosting, email delivery and payment processing — and only as needed for those services. We may also disclose information where required by law.
6. Data security
We take reasonable technical and organisational measures to protect your information, including hashed passwords and restricted access. No online service can be perfectly secure, but we work to keep your data safe and to address any issues promptly.
7. Data retention
We keep your information for as long as your account is active or as needed to provide the service, and thereafter only as required for legitimate or legal purposes. When it is no longer needed, we delete or anonymise it.
8. Your rights
You may access and update most of your details from your profile. You can also ask us to correct or delete your personal information, or to close your account, by contacting us. We will respond in line with applicable data-protection laws.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will change the date at the top of this page when we do, and significant changes may be highlighted on the site.
10. Contact us
If you have any questions about this policy or your data, please contact us using the details on our Contact page.